Some of my information is wrong. How do I correct this?
If you notice an error in your personal information, such as address and phone number, please send us a change request through the portal. The change request can be found by clicking Profile, and then Update Profile.
If you see information in your medical history that is incorrect, please notify the Health Information Management department at
410.535.8275
What if I need help?
Please notify the Patient Portal Liaison
410.535.8396.
How do I communicate my medical concerns?
My CalvertHealth is not used to communicate medical concerns to your doctor.
IF YOU ARE EXPERIENCING AN URGENT MEDICAL PROBLEM, PLEASE CALL 911 OR YOUR PHYSICIAN'S OFFICE IMMEDIATELY.
How do I see my test results?
Your test results and reports are both available by clicking on the Health Record button on the portal home page. Once you click on the Health Record button you will be taken to the Health Record page where you will see buttons on the right labeled Results and Reports where you will have access to your Laboratory Results and Other Reports.
How can I request my medical records through the Patient Portal?
In a browser window visit the following URL
https://www.calverthealthmedicine.org/Medical-Records.
In this section, page click on the
Download Medical Release Form (70k) link. Print out this form, fill it out, attach a photocopy of your photo ID (Driver’s License, State ID, Military ID; or CalvertHealth employee badge) and mail/submit the form as per the instructions on the form.
I don't have an email address, how do I get one?
There are many free email services available to use. Any email service is compatible with My CalvertHealth. If you are looking to create a free email account, some of the more established email providers are:
How can I update my email address in My CalvertHealth?
To change the email address that My CalvertHealth uses for sending activity, password reset, or other communications, please click the Profile button, then Update Profile. Please contact the Patient Portal Liaison at 410.535.8396
What information can I see in My CalvertHealth?
You can see information from your medical record such as laboratory and radiology test results, medications, allergies, immunizations, medical history and current health issues. You may also print a Health Summary for your records.
Is there a fee to use My CalvertHealth?
No. My CalvertHealth is a free service offered to our patients.
How is My CalvertHealth secure?
We take great care to ensure your health information is kept private and secure. Access to information is controlled through personal IDs and passwords. My CalvertHealth uses the latest encryption technology. All My CalvertHealth messaging is done while you are securely logged on to our website.
Can I also see my family members’ health records?
Yes, this is called Proxy Access. For a child under 18, this allows a parent or legal guardian to log into their personal My CalvertHealth account, and then view information regarding their child. Per State and Federal guidelines, after the child reaches age 18, parents/guardians will need an additional authorization signed by the child to have access to the child’s medical record information.
Once a child turns 18, a parent can only access to the child’s patient medical record information with the patient’s authorization. It is also possible to request access to another adult’s health record if you help manage that adult’s medical care. For more information please contact the Health Information Management department at
410.535.8275
What if I need more information than is available through My CalvertHealth?
If you need additional information than what is available through My CalvertHealth, please contact the Health Information Management department at
410.535.8275.
How can I signup?
If you know your Medical Record Number and you have provided your email address when you last registered, you can go to
CalvertHealthMedicine.org and click on the Set up an Account button.